Oya Salon

Contacts

Address:
201 Lighthouse Avenue, Monterey, CA 93940
Get directions

Website:
oyasalon.com

Phone number:
+1 831-656-0570

Categories:
Establishment   Hair care  

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Reviews about Oya Salon

• Robin Sullivan

  Apr, 22 2018
  ★ ☆ ☆ ☆ ☆
  My daughter got her hair done here and spent $240.00 and it is no where near the color she wanted and during her consultation she wasnt fully made aware that she would need multiple appointments to reach that color. When we went back in to have another consultation to resolve the issue, The owner didn't offer to do it for free, didn't offer any other service's for that matter either to at least make us feel like we hadn't just thrown our money away..But they did offer to make us another appointment for another process session to get her to the color she wants. But it will be almost $200.00 more.. I'm a single mother, work hard for my nothing paychecks but ok fine, anything to put a smile on my always depressed girl. Then we were told that it shouldn't be done for another month.. I mean really.. I got to walk out with tears falling down her face, she feels worse about herself now than she did before.. she totally didn't want yellow hair. (Although i think it's beautiful, that's not the point. It's how she thinks and feels that matter) that was a lot of money for nothing.. Isn't the whole point of going to a salon in the first place so that you walk out feeling beautiful? Soooo very upset and disappointed. EVERYTHING SHOULD BE MADE CLEAR UPFRONT.. Isn't that what a consultation is for??

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